No, you cannot cancel a deposit after you confirm it. Once you approve the payment, the payment provider starts processing it right away. This keeps deposits fast, secure, and easy to track. Because of that, Cazzy Games cannot stop or reverse a deposit after you send it.
Check your details before you deposit
Before you confirm a deposit, take a quick look at the amount, payment method, and currency. This small check helps you avoid mistakes and keeps your account experience smooth. If you want to know which currencies you can use, visit our FAQ page about supported deposit currencies.
What if I deposited the wrong amount?
If you entered the wrong amount and already confirmed the deposit, the transaction still goes through. You can use the funds to play, as long as they appear in your balance and your account meets the normal requirements. You can also review your account details in My Account to make sure everything looks correct.
What if my deposit does not appear?
If your deposit has not arrived yet, check whether the payment left your bank, wallet, or card account. Some payment methods need a little more time to complete. Also make sure you used the correct currency and payment details. If the deposit still does not show after the normal processing time, contact support with the payment details so the team can check it for you.
Important deposit rules
Deposits must follow our site rules, payment rules, and account safety checks. You can read more in the Terms and Conditions. If you want to understand when refunds apply, read our Refund Policy. A refund request is not the same as cancelling a deposit, but the policy explains how special cases are handled.
Tip: deposit only the amount you want to use for play. If you want extra control over your spending, visit our Responsible Gaming Policy for helpful tools and clear guidance.
